Frequently Asked Questions

Python

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• AxProtector Python can not load AxEngine URL copied to clipboard
  This error may have several reasons:
  
  1. AxProtector Runtime is missing (AxProtector version < 11.10).
  AxProtector Python, in order to run correctly, also needs the AxProtector Runtime package on Linux. If this package is missing, AxEngine cannot be loaded because it tries to load cpsrt.so (CodeMeter Protection Suite runtmine library) which is shipped with AxProtector Runtime package. In newer AxProtector Python versions in this case an error is given that this library cannot be found.
  
  2. Python 2
  An attempt is made to start AxProtector Python with Python2. However AxProtector Python supports only Python3.
  On many Linux systems Python2 and Python3 are installed in parallel. In that case, when using the python command, Python2 is then used. To explicitly use Python3, try using the python3 command.
  
  3. Installation corrupt
  If both previous reasons do not apply to your problem, it may be that your installation of AxProtector Python is corrupt. In this case, try to uninstall CodeMeter SDK and AxProtector completely from your system and reinstall the latest version again.